Service Requests (Now Leads)
Service requests are now managed in Leads. The old standalone Service Requests workflow was consolidated into the Leads pipeline.
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What to Use Now
- Configure your public request form and URL slug.
- Share the link or embed it on your website.
- New submissions appear on Leads with source Web Form.
- Update stage, add notes/tasks, and convert to job or estimate.
Spam Protection
The public form includes layered protection:
- Cloudflare Turnstile
- Honeypot trap field
- IP rate limiting
Topics
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