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Change Orders

Change orders let you adjust the scope and pricing of a job after the original estimate has been accepted — without creating a new estimate from scratch.

When to Use Change Orders

Change orders are common in landscaping and service work:

  • The customer requests additional services during a job
  • You discover extra work is needed on-site (e.g., root removal, grading)
  • Material costs change after the original estimate
  • The customer wants to reduce or modify the original scope

Creating a Change Order

  1. Open the job or invoice you need to modify.
  2. Click Create Change Order.
  3. Add, remove, or modify line items to reflect the updated scope.
  4. Add a description explaining what changed and why.
  5. Click Save.

The change order starts in Draft status, allowing you to review before sending.

Change Order Workflow

StatusMeaning
DraftChange order created but not yet sent to customer
SentCustomer has been notified and can review
ApprovedCustomer accepted the changes
DeclinedCustomer did not approve the changes

Linking to Invoices

Once a change order is approved, the updated amounts are reflected in the job total. When you create or update the invoice for the job, the change order line items are included.

This keeps your invoicing accurate without manually recalculating totals.

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