Marking as Paid
Record offline payments like cash, check, or Zelle.
When you receive payment outside of the app — cash at the job site, a check in the mail, a Zelle transfer — you can mark the invoice as paid to keep your records up to date.
How to Mark as Paid
- Open the invoice you want to mark as paid.
- Click Mark as Paid.
- Select a Payment Method:
- Cash
- Check
- Zelle
- Other
- Add a Note (optional) — for example, “Check #1234” or “Paid at job site on Friday.”
- Click Confirm.
The invoice status changes to Paid immediately. A green banner appears on the invoice showing the payment date, method, and your note.
What Happens After Marking Paid
- The invoice moves to Paid status and becomes read-only
- The payment appears in your dashboard revenue metrics
- The payment date, method, and note are recorded permanently
- A record of who marked the invoice as paid is stored for your audit trail
Paid Status on the Invoice
Once marked as paid, the invoice detail page shows:
- A green Invoice Paid banner at the top
- Payment date — when the invoice was marked as paid
- Payment method — the method you selected (e.g., “Cash”, “Check”)
- Note — any note you added (e.g., “Check #1234”)
Online Payments (Pro)
If you’re on the Pro plan with Stripe set up, invoices can also be paid online by your customer through the customer portal. When a customer pays online, the invoice is automatically marked as paid with the payment method recorded as “Card” or “Bank Transfer.”
See Accepting Online Payments for details.
Tips
- You can mark a Draft invoice as paid directly — it doesn’t need to be sent first. This is useful if a customer pays at the job site before you get a chance to send the invoice.
- The payment note is for your reference only. It’s not visible to the customer.
- You cannot undo marking an invoice as paid. If you need to correct a mistake, contact support.
- Use descriptive notes to make your payment records easy to search later — for example, include check numbers or transaction dates.
Related
- Invoice Workflow — how payment fits into the invoice lifecycle
- Accepting Online Payments — let customers pay via credit card or bank transfer (Pro)
- Understanding the Dashboard — see your revenue and payment metrics
Last updated on